Customer Service


For inquiries regarding your StarsCash account or to make suggestions for new accepting locations, contact the StarCard Service Center:



Please include your name, 9-digit Student ID# (beginning with a B), and birth date in your e-mail.

Phone:  1.888.627.7499

Representatives are available Mon. – Fri., 7 a.m. – 5 p.m. Central Time.

International callers may dial 267.327.4699

 Laundry Trouble? To report a problem with a laundry machine accepting StarsCash, please click here.


The StarsCash Terms and Conditions are available for your review via a link in the footer of every page on this site.